In The Rabbit Hole believes strongly in treating our readers and listeners the way we would want to be treated.
We promise never to sell your user information, EVER.
We promise not to fill your inbox with useless crap, EVER.
We promise to provide an easy and convenient method for unsubscribing from all communications, ALWAYS!
If you feel we have sent useless emails to your inbox, please let us know right away. We will carefully evaluate what we have sent you and make a note of the needed changes.
Our emails deliver information to keep listeners, readers, and viewers informed of news and offers relating to In The Rabbit Hole. Our emails are provided by request for inclusion from the user. (i.e. You ask for inclusion by requesting information from us.)
All requests to unsubscribe are handled through our Email Service Provider. And every email we send does and is required to contain an unsubscribe link at the bottom of the email. This link provides you with a self-service way of opting out. Additionally, we do not use a jump-through-a-bunch-of-asshat-hoops; it’s one page one button for subscribers to opt-out. We also honor replies to emails requesting to be removed; though it’s faster if you do it yourself.
If you would like any and all data purged, let us know. We will expunge you from our records and submit requests to the third-party service providers we use who also may have information about you.
How Email Addresses are Collected and Used
When you submit a form on our website we get your email address. (That’s kind of how those work, ya know.)
If you use the contact form, we reply to your email. And we reply to your reply if it is warranted.
If you request a special download or course, we email you access to the item you requested. You are then added to our email list and will receive updates. At all times you are in control of your ability to unsubscribe.
If you make a purchase from us, we will email you updates about your purchase. You will also be added to our email list and will receive updates. At all times you are in control of your ability to unsubscribe.
The Purge
Every twenty-four months, In The Rabbit Hole conducts an email list purge. Any contact in our system who has not opened an email for twenty-four months or more is deleted from our systems. Occasionally, an email may be sent to these low/no activating contacts informing them of their impending deletion and offering an opportunity to say subscribed.
Collection of Personal Information
When visiting our website, the IP address used to access the site will be logged along with the dates and times of access. This information is used to analyze trends, administer the site, track user movement and gather demographic information for internal use.
Unless you have given us your email and accepted cookies from our site, your information is purged from Google Analytics every 24-months by Google.
Storage of Personal Information and Third Parties
Any personal information collected by In The Rabbit Hole is stored with third-party service providers (e.g. Google Analytics, Gmail, ActiveCampaign, Paypal, Stripe, and Sumo). We review their standards twice a year and ensure all third-party service providers comply with the latest data security and protection standards and applicable laws.
Privacy Policies for Third Parties We Use:
On rare occasions, we take direct possession of data as a Data Controler and Processor. This is only ever done by the Editor in Chief for a specific administrative task (e.g. Email Service Provider migration, CRM migration, etc).
While operating as the Data Controler and or Processor on our local systems, the computers, drives, and network are kept secure. When the administrative task is completed, the data is deleted from all local machines and drives. In cases of migrations, the data is deleted from the system we are migrating from before the account is closed.
Cookies
Yes. We use them. Some are for data collection mentioned above and is used for enhancing your website experience (i.e. Google Analytics, ActiveCampaign, WooCommerce, Amazon Partner Program, Paypal, Stripe, and Sumo).
What do we collect?
- Pages visited
- IP addresses and the geographical location of the IP addresses
- Purchases made with us if you have made one or more purchases with us
- Emails opened and links in emails clicked if you have requested to be in our email system
Links to third party Websites
We have included links on this site for your use and reference. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these sites may differ from our own.
Please consider any link on our site to be an affiliate link. We may gain some financial compensation when you both click a link and make a purchase from the link owner. We will do our best to never send you to a place selling junk. (If we do, let us know ASAP!)
Sincerely,
Aaron Hagedorn – Editor and Rapscallion In Chief
Last updated: 5/25/2018, 4/27/2018
